Frequently Asked Questions

Our cards are novelty items printed on premium PVC plastic. They feature your photo and custom details, and are designed for parties, festivals, gifts, and entertainment. They are not real identity documents.

All orders are dispatched within 48 hours of receiving your details. Standard UK delivery takes 2-4 working days. We use tracked shipping so you can follow your order.

Yes! You upload your own photo and choose the name and details that appear on the card. It's fully personalised to you.

Our cards are printed on rigid PVC plastic — the same material used for bank cards and loyalty cards. They have a professional finish with vibrant, long-lasting colours.

We primarily deliver within the UK. If you're ordering from abroad, get in touch via our contact page and we'll see what we can do.

Because every card is custom-made to your specifications, we can't offer refunds on completed orders. If there's an issue with print quality, contact us and we'll sort it out.

Our cards are popular for birthday gifts, festival props, fancy dress, stag and hen dos, and collecting. They make a fun, personalised keepsake that people love.